COVID-19—NEW MEASURES

 PROANIMA— COVID-19—May 21, 2020 UPDATE 

Please note that the shelter is open by appointment only. Our adoption service is open for all species (online or by appointment). Our other programs are available again, but only by appointment. For more information, please contact us: 450-655-2525 (or 1 833 445-2525) extension 0, or info@proanima.com

Our measures

All our services and programs are available now, but only by appointment.

  • Our adoption service is open for all species (online adoption or by appointment). See more details below. 
  • You can come to the shelter only if you have an appointment. 
  • Please follow the following recommendations before coming to the shelter:
    • Wear a mask at all times (your own, or a disposable one we will give you when you arrive).
    • Wash your hands on arrival (at the station provided for this purpose).
    • Keep a minimum of 2 metres of physical distance between you and others.
    • One person per family can visit at a time.
  • We have installed stations in the shelter to maintain hygiene and social distancing measures.
  • We are continuing to offer our assistance programs to citizens with pets in need, especially those related to the COVID-19 situation (food or gift cards offered, care of pets during their owners’ hospital stays, temporary stays in specialized centres or after they have passed away, etc.). Contact us for more information.
  • We accept donations of cat carriers and cash only. We ask you to help us in this difficult context. I want to donate   

Adoptions open (online or by appointment)

It is now possible to adopt an animal. In order to keep pursuing our mission, we have decided to create online adoptions, via videoconference, and on appointment in order to limit contacts between humans. 

Are you interested in adopting a pet? Here are the steps to follow:

  • See our available pets here  
  • Check the complete procedure here 
  • We will then contact you to review the animal’s file together.
  • If a match is possible, a virtual or physical meeting between you, the foster family (and the animal) and an adoption worker will be organized.
  • If the meeting is successful, the documents will be signed and the fees paid virtually or at the shelter (the rates and programs are the same as usual).
  • For adoptions by appointment: Please follow the arrival procedure outlined above.

Please note that our adoption assessment process remains the same; requests will be processed on a first come, first served basis. 

Have any questions? Contact us at adoptions@proanima.com  

FOSTER FAMILIES

We have received a lot of requests and we thank you. For now, we no longer need foster families. We answer the numerous requests we receive in their order of arrival. We will post a message on our Facebook page if we need help again. Thank you to everyone who wrote to us and thank you for your patience, we will contact you as soon as possible.

Reminder

We remind you that pets cannot catch the virus! (Source: WHO) In addition, having a pet at home during these difficult times can greatly improve your quality of life and bring you great happiness.

Our team on site is small, but remains available to feed and take care of our animals.

We are closely following the situation and will continue to keep you informed of any changes.