COVID-19—NEW MEASURES

PROANIMA— COVID-19—May 5, 2020 UPDATE

Please note that the shelter is open by appointment only. Our adoption service is available all species (virtual adoption and appointment); our other programs are suspended. However, our team continues to provide essential and emergency services, as well as to take care of the animals at the shelter. Please contact us: 450-655-2525 (or 1 833 445-2525) extension 0, or info@proanima.com

Our Measures

We are preparing for the end of the lockdown in order to gradually resume certain activities, and we are making sure to follow government recommendations in terms of hygiene and physical distancing. These are our current measures:

  • Our adoption service is open (virtual adoption and on appointment). More details below. 
  • You can come to the shelter only if you have an appointment. 
  • We will continue to admit animals by appointment under the same conditions. We will continue to accept stray dogs and all animals in distress, including emergency surrenders, on call and/or by appointment. Depending on how the situation evolves, we hope to be able to start admitting stray cats again in a few weeks.
  • We still offer our actions outside the shelter, including our 24/7 emergency service.
  • Our team is still present at the shelter to feed and provide all the necessary care for animals that we are unable to place in a foster family.
  • We are finalizing the installation of protective measures in the public areas of the shelter, and are properly overseeing the additional hygiene measures put in place.
  • We are gradually starting to neuter or spay animals in the shelter, animals in foster families and pregnant cats again.
  • The TNRM and targeted sterilization clinic programs, as well as the microchipping clinic, are staying closed until further notice. Depending on the number of animals admitted, those we can process and the possible adoptions, we will try to reopen these services as soon as possible.
  • We are continuing to offer our assistance programs to citizens with pets in need, especially those related to the COVID-19 situation (food or gift cards offered, care of pets during their owners’ hospital stays, temporary stays in specialized centres or after they have passed away, etc.). Contact us for more information.
  • We accept donations of cat carriers and cash only. We ask you to help us in this difficult context. I want to donate   

Adoptions Open

It is now possible to adopt an animal. In order to keep pursuing our mission, we have decided to create online adoptions, via videoconference, and on appointment in order to limit contacts between humans. 

Are you interested in adopting a pet? Here are the steps to follow:

  • See our available pets here  
  • Check the complete procedure here 
  • We will then contact you to review the animal’s file together.
  • If a match is possible, a meeting will be organized between you, the foster family (and the animal) and an adoption worker.
  • If the meeting is successful, the documents will be signed and the fees paid (the rates and programs are the same as usual).
  • In case of online adoption : Proanima will pick up the animal and bring it to your home while respecting social distancing and hygiene rules.

In case of online adoption : we only accept forms from people living within a 50-kilometre radius from the shelter (which is located in Boucherville).

Please note that our adoption assessment process remains the same; requests will be processed on a first come, first served basis. 

Have any questions? Contact us at adoptions@proanima.com  

FOSTER FAMILIES

We have received a lot of requests and we thank you. For now, we no longer need foster families. We answer the numerous requests we receive in their order of arrival. We will post a message on our Facebook page if we need help again. Thank you to everyone who wrote to us and thank you for your patience, we will contact you as soon as possible.

Reminder

We remind you that pets cannot catch the virus! (Source: WHO) In addition, having a pet at home during these difficult times can greatly improve your quality of life and bring you great happiness.

Our team on site is small, but remains available to feed and take care of our animals.

We are closely following the situation and will continue to keep you informed of any changes.