Register My Pet

The registration service available on our site is open only to the citizens of territories served.

To register your pet, select your municipality:

Citizens of Boucherville
Citizens of Longueuil, Saint-Hubert, Greenfield Park and LeMoyne
Citizens of Saint-Bruno-de Montarville
Citizens of Saint-Jean-sur-Richelieu
Citizens of Saint-Alexandre
Citizens of Saint-Blaise-sur-Richelieu
Citizens of Saint-Valentin
Citizens of Venise-en-Québec
Citizens of Noyan
Citizens of Saint-Mathias-sur-Richelieu

Citizens of Boucherville

All dogs owned by Boucherville residents must be licensed. A licence is also available for cats, but it is not mandatory.

Licences are free, and tags cannot be transferred or exchanged.

Boucherville by-laws set the following limits on the number of pets:

  • In residential sectors, keeping more than two pets (dogs and/or cats) in a dwelling and any secondary buildings is prohibited.
  • In the municipality’s other sectors, keeping more than four pets (dogs and/or cats) in a dwelling and any secondary buildings is prohibited.

How do I register my animal for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/boucherville;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/boucherville;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/boucherville;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/boucherville;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • Your licence will be mailed to you within 10 days.

Citizens of Longueuil, Saint-Hubert, Greenfield Park and LeMoyne

All cats and dogs owned by citizens of these municipalities must be licensed.

Annual fees:

  • Spayed or neutered dog: $30
  • Non-spayed or non-neutered dog: $35
  • Spayed or neutered cat: $5
  • Non-spayed or non-neutered cat: $10
  • Licences are free for all service animals.

Registration fees are non-refundable, and tags cannot be transferred or exchanged.

Longueuil by-laws allow for a maximum of five pets per dwelling or on a single property.

  • A maximum of two dogs
  • And no more than three cats

How do I register my cat or dog for the first time?

  • Take a look at the city of Longueuil’s web site.
  • You can use the online registration service on EMILI.NET. An annual coloured licence will be mailed to you.
  • You can also register your pet and pay the fee at one of the service points. The licence will be mailed to you.
  • The registration is valid for one year from January 1st to December 31st and must be renewed annually. (See the following section.)

What is the procedure for renewing a licence every year?

  • Take a look at the city of Longueuil’s web site.
  • You can renew the licence online on EMILI.NET.
  • You can also renew your licence and pay the fee at one of the service points.
  • You must renew the licence every year.
  • A new licence will be mailed to you. If the licence is lost, refer to the “What do I do if my pet loses its licence?” section.

What do I do if I move or my pet dies?

  • When moving, remember to change your address to keep your pet’s licence up to date. If your pet is microchipped, contact the microchipping company to have the change made in your file.
  • For any changes to your file, click here.

What do I do if my pet loses its licence?

  • Ask for a replacement licence on EMILI.NET. A $3 fee will be charged and a new licence will be mailed to you.

What if I have a service animal?

  • The licence is not required for a service animal anymore.

Citizens of Saint-Bruno-de Montarville

All cats and dogs owned by citizens must be licensed.

Licences are free, and tags cannot be transferred or exchanged.

Saint-Bruno-de-Montarville by-laws allow for a maximum of five pets at a time per dwelling or on a single property, regardless of the species, with no more than two pets of a given species (for example, a maximum of two dogs).

How do I register my animal for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/stbruno;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/stbruno;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/stbruno;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/stbruno;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 
 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • Your licence will be mailed to you within 10 days.

Citizens of Saint-Jean-sur-Richelieu

All cats and dogs owned by citizens must be licensed.

Dogs and cats must wear their licence at all times except for microchipped cats.

The cost for the licences are 10$ for neutered cat/dog and 25$ for non neutered cat/dog. Tags cannot be transferred or exchanged.

The licence is valid from January 1st to December 31st and must be renewed every year before January 1st of the following year.

Saint-Jean-sur-Richelieu by-laws allow for a maximum of two dogs and three cats per dwelling or on a single property in urban sectors. In rural sectors, the number of dogs allowed is three and there is no limit to the number of cats.

How do I register my cat or dog for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also contact us at 450-655-2525 to take an appointment at our shelter. You will register and receive a licence on the spot.
  • Your pet will keep the same licence its whole life.
  • Registration is valid from January 1st to December 31st and must be renewed annually before January 1st of the following year.

What is the procedure for renewing a licence every year?

You can renew the licence online by paying with a credit card or you can also renew your licence by contacting us at 450-655-2525 to take an appointment.

Your pet will keep the same licence its whole life.

You must renew the licence every year by January 1st.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/sjsr;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/sjsr;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/sjsr;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/sjsr;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or contact us at 450-655-2525 to take an appointment for a 5$ replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • This licence is free and does not have to be renewed.
  • Your licence will be mailed to you within 10 days.

Citizens of Saint-Alexandre

The by-laws allow for a maximum of two dogs and three cats per dwelling or on a single property in urban sectors. In rural sectors, the number of dogs allowed is three and there is no limit to the number of cats.

     All cats and dogs owned by citizens must be licensed.

     Dogs and cats must wear their licence at all times except for microchipped cats.

    The licence is valid from January 1st to December 31st and must be renewed every year before January 1st of the following year. Licences cannot be transferred or exchanged.

    The annual cost is:

  • 10 $ for a neutered cat or 20 $ for a neutered dog;
  • 10 $ for a non neutered cat or 30 $ for a non neutered dog (if between 3 to 6 months);

How do I register my cat or dog for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.
  • Registration is valid from January 1st to December 31st and must be renewed annually before January 1st of the following year.

What is the procedure for renewing a licence every year?

You can renew the licence online by paying with a credit card or you can also renew your licence and pay the fee at one of the service points.

Your pet will keep the same licence its whole life.

You must renew the licence every year by January 1st.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/stalexandre/;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/stalexandre/;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/stalexandre/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/stalexandre/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a 5$ replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • This licence is free and does not have to be renewed.
  • Your licence will be mailed to you within 10 days.

 

Citizens of Saint-Blaise-sur-Richelieu

The by-laws allow for a maximum of three dogs and there is no limit to the number of cats.

All cats and dogs owned by citizens must be licensed.

Dogs and cats must wear their licence at all times except for microchipped cats.

The licence is valid from January 1st to December 31st and must be renewed every year before January 1st of the following year. Licences cannot be transferred or exchanged.

The annual cost is:

  • 10 $ for a neutered cat or 20 $ for a neutered dog;
  • 20 $ for a non neutered cat or 30 $ for a non neutered dog (if between 3 to 6 months);

How do I register my cat or dog for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.
  • Registration is valid from January 1st to December 31st and must be renewed annually before January 1st of the following year.

What is the procedure for renewing a licence every year?

You can renew the licence online by paying with a credit card or you can also renew your licence and pay the fee at one of the service points.

Your pet will keep the same licence its whole life.

You must renew the licence every year by January 1st.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/stblaise;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/stblaise;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/stblaise;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/stblaise;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a 5$ replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • This licence is free and does not have to be renewed.
  • Your licence will be mailed to you within 10 days.

 

Citizens of Saint-Valentin

It is forbidden to have more than three dogs not prohibited by another provision of the regulations per housing unit, including its outbuildings.

It is forbidden to have more than three cats not prohibited by another provision of the regulations per housing unit, including its outbuildings.

All cats and dogs belonging to a citizen must have a licence.

Dogs and cats must wear their tags at all times. 

The licence is valid from January 1 to December 31 and must be renewed every year before January 1 of the following year. Tags are neither transferable nor exchangeable.

The annual licencing fee is:

  • $ 5 for a cat;
  • $ 10 for a dog.

How do I register my cat or dog for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.
  • Registration is valid from January 1st to December 31st and must be renewed annually before January 1st of the following year.

What is the procedure for renewing a licence every year?

You can renew the licence online by paying with a credit card or you can also renew your licence and pay the fee at one of the service points.

Your pet will keep the same licence its whole life.

You must renew the licence every year by January 1st.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/stvalentin/;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/stvalentin/;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/stvalentin/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/stvalentin/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 
 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a 5$ replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • This licence is free and does not have to be renewed.
  • Your licence will be mailed to you within 10 days.

 

Citizens of Venise-en-Québec

The regulations of the municipality of Venise-en-Québec allow having 2 dogs and 2 cats per housing unit.  

All cats and dogs belonging to a citizen must have a licence.

Dogs and cats must wear their tag at all times, except if the cat is microchipped.

The licence is valid from January 1 to December 31 and must be renewed every year before January 1 of the following year. Tags are neither transferable nor exchangeable.

The annual licencing fee is:

  • $ 0 for a cat;
  • $ 15 for a dog.

How do I register my cat or dog for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.
  • Registration is valid from January 1st to December 31st and must be renewed annually before January 1st of the following year.

What is the procedure for renewing a licence every year?

You can renew the licence online by paying with a credit card or you can also renew your licence and pay the fee at one of the service points.

Your pet will keep the same licence its whole life.

You must renew the licence every year by January 1st.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/veniseqc/;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/veniseqc/;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/veniseqc/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/veniseqc/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a 5$ replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • This licence is free and does not have to be renewed.
  • Your licence will be mailed to you within 10 days.

 

Citizens of Noyan

The regulations of the municipality of Noyan allow having 3 dogs per housing unit.  

All dogs belonging to a citizen must have a licence.

Dogs must wear their tag at all times.

Tags are neither transferable nor exchangeable.

The licencing fee is:

·         $10 for a dog or a cat, sterilized or not sterilized.

How do I register my animal for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/noyan/;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/noyan/;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/noyan/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/noyan/;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • Your licence will be mailed to you within 10 days.

 

Citizens of Saint-Mathias-sur-Richelieu

All cats and dogs owned by citizens must be licensed.

Dogs and cats must wear their licence at all times except for microchipped cats.

The annual cost is:

  • 5 $ for a neutered cat or 20 $ for a neutered dog;
  • 10 $ for a non neutered cat or 25 $ for a non neutered dog (if between 3 to 6 months);

The licence is valid from January 1st to December 31st and must be renewed every year before January 1st of the following year. For 2021, the licence must be renewed before March 31st, 2021.

Saint-Mathias-sur-Richelieu by-laws in non rural sectors is a maximum of two (2) dogs and three (3) cats per dwelling or on a single property.  In rural sectors, the number of dogs allowed is three (3) and there is no limit to the number of cats.

Licences cannot be transferred or exchanged.

How do I register my animal for the first time?

  • You can use the online registration service and pay the fee with a credit card. The licence will be mailed to you within 10 days.
  • You can also register your pet at one of the service points. You will receive a licence on the spot.
  • Your pet will keep the same licence its whole life.

What should I do if I move to another city?

If you have moved to another city, you must cancel each animal’s license:

  • log in to your account: https://licences.proanima.com/stmathias;
  • go to the list of your animals by selecting “Animaux” (“Animals”) on the right;
  • click on the “Gérer la licence” (“Manage license”) button;
  • click on the “Annuler” (“Cancel”) button.

Remember to get a license in your new municipality/city.

What should I do if I move but stay in the same city?

If you have moved but are staying in the same city, you just need to change your address:

  • log in to your account: https://licences.proanima.com/stmathias;
  • go to the “Adresse” (“Address”) section on the right;
  • click on the small pencil to modify your address;
  • in order for your changes to apply to all your addresses, check the box “Mettre à jour la facturation utilisée pour toutes mes licences actives (optionnel)” (“Update the billing used for all my active licenses (optional)”);
  • make sure your billing and delivery addresses are correct;

click on “Sauvegarder l’adresse” (“Save address”).

What should I do if I no longer have the animal?

We are sincerely sorry that your pet is no longer with you. Here is what you should do:

  • log in to your account: https://licences.proanima.com/stmathias;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “N’est plus en ma possession” (“No longer in my possession”);

go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

What should I do if my pet has passed away?

We are sincerely sorry to hear about your pet’s death. Losing an animal is a difficult experience for the whole family.

Here is what you should do:

  • log in to your account: https://licences.proanima.com/stmathias;
  • go to the list of your animals;
  • select your animal by clicking on their name;
  • change their status to “Décédé” (“Deceased”);
  • go to the bottom and click on the “Modifier” (“Edit”) button, the system will confirm that the information has been updated.

We invite you to consult this article on our website about grieving for animals, and hope it will help you: https://www.proanima.com/en/news/advice/grieving-for-animals/  

 

What do I do if my pet loses its licence?

You can order a new licence online or stop by one of the service points for a replacement licence.

What if I have a service animal?

  • Service animals must be registered by telephone only. Contact us at 1 833 445-2525, ext. 0.
  • Your licence will be mailed to you within 10 days.

 

Residents of other cities should contact their municipality to find out where to register their pets.

Why is it important to register my pet?

All citizens are responsible for registering their dogs and cats with Proanima, which maintains the register of animals in its territory in accordance with municipal by-laws.

If you have found a pet wearing a tag from Proanima, contact us immediately at 450-655-2525 #0 (1 833-445-2525).